Terms of Service
Northern Brewer, LLC (Northern Brewer), ZX Ventures, Labatt Brewing Company Limited, and AnheuserBusch InBev (ABI) (together, we) want you to have the best possible experience when you interact with us online.
You may also be required to register in order to use portions of this website, including its integrated social media content, news feeds, bulletin boards, chat rooms, email, comment sections, or other message or communication functions (collectively Forums) and for product purchase. Your decision to consent and provide us with your information is voluntary and optional. However, if you choose not to provide us with your information then you may not be able to access or use all functions on this website, including purchasing a product. You agree that you will not provide any false information, or create an account for anyone else without their permission. If you create an account you agree to keep it up-to-date and to protect the confidentiality of your password and any other information that is linked to your account, including by restricting access to your password, your computer, and your account. You accept responsibility for all activities from your account, including all purchases made through it. In the event that the confidentiality of your account or password is compromised, you will notify us immediately. We reserve the right to take any and all action that we deem necessary or reasonable to ensure the security of our websites and your account. We may, in our sole and absolute discretion and at any time with or without notice, terminate your account for any reason. In no event will we be held liable to you for any costs, liabilities or damages resulting from or arising out of any action or inaction of or by us under these Terms, any compromise of the confidentiality of your account or password, and any unauthorized access to your account or use of your password.
Legal use of this website
You confirm that you are not in a country where the consumption of alcoholic beverages or the content of this website is not permitted. Please drink responsibly.
It is your responsibility to ensure that you comply with all applicable provincial and federal regulations on the manufacturing, sale and transport of alcohol.
Eligibility for participation in contests, promotions and other aspects of this website may be restricted to residents of Canada, excluding Quebec, age 19 and over.
This website can only be used by residents of Canada, excluding Quebec, to order goods or services intended to be delivered to an address in Canada, excluding Quebec.
Your use of this website may not be available or permitted in all jurisdictions, and shall only constitute an "offer or solicitation" where permitted, and only to the extent permitted by law.
Northern Brewer information and policies
The Northern Brewer products
- Northern Brewer has over twenty years of experience in home brewing and we constantly search for the newest and freshest ingredients to add to our beer kits.
- Yeast: When stored in a refrigerator and used within three months of purchase, our Wyeast smack packs will show inflation within five days of activation, or we will replace them free of charge. We strongly recommend that you evaluate the viability of all other liquid yeast (e.g., White Labs) by making a yeast starter. Do not brew with inactive yeast — we can replace the yeast, but not a batch that fails to ferment properly.
- Other ingredients and perishable items: we guarantee all ingredients for three months from date of purchase. If you suspect a problem with any ingredients, contact us immediately – do not brew. Proper use and procedure is the responsibility of the customer.
- We take pride in our tech support and our team is ready to help you with any aspect of your brewing experience. From brew day through fermentation, during bottle or kegging and finally – sharing and enjoying. We are here to guide you and help make sure your home brewing experience is a success.We stand behind our promise to help you succeed.
Placing an order for Northern Brewer products
- Orders can be placed online at www.northernbrewer.ca, or over the phone at 1-800-681-2739
Shipping and returns
- We only ship from this website to addresses in Canada. If you have questions, please call one of our customer service representatives at 1-800-681-2739. Please see Northern Brewer’s U.S. website for purchases to be shipped to addresses in the U.S.
- Any shipping dates or times provided by us are estimates only and are not guaranteed. The risk of loss and title to products shipped passes to you upon delivery of such products to the address you provide for shipping. You will be advised of the expected date of delivery in the Order Acceptance communication.
- If you need to return a product for any reason within 30 days, please email us at firstname.lastname@example.org or call us at 1-800-681-2739 during our regular business hours and we will happily answer any brewing related questions.
- We will gladly replace or repair any equipment that is defective, within one year of purchase.
Use of this website and Northern Brewer products is at your own risk
You acknowledge and agree that your use of this website is at your own risk. This means that you agree that we, including our owners, officers, directors, employees, or anyone involved in creating, producing, or delivering this website or your Northern Brewer products, are not liable for any damages whatsoever caused by your use of the website or your Northern Brewer products. This includes damages that are direct, incidental, consequential, indirect or special, or any other losses, costs or expenses of any kind (including legal fees, expert fees, or other disbursements) which may arise. You agree we are not liable regardless of whether such liability or damages arise in contract, tort, negligence, equity, statutorily or otherwise. You agree we are not liable for any such damages in connection with your access to, use of or browsing of this website or in connection with any content, information, data, promotions or activities associated with this website, or in connection with your downloading of any materials, text, data, images, video or audio from this website. YOU AGREE WE ARE NOT LIABLE FOR DAMAGES CAUSED BY ANY ASPECT OF YOUR RECEIPT AND USE OF NORTHERN BREWER PRODUCTS, HOWSOEVER CAUSED.
Copyright and all other intellectual property belongs to us
All rights in any and all copyright or other intellectual property owned by us in this website are specifically reserved. Your use of this website does not transfer any rights to you nor are any rights in respect of such property waived in any way. You agree not to use any portion of this website, including but not limited to the content, information, text, images, audio or video, in any manner, or for any purpose, without our prior written permission.
You may have the limited ability to “share” content through a linked social media platform where such functionality is expressly provided by us in the website through a “share” button or menu item, provided, however, that you hereby acknowledge and agree that all such “sharing” of content shall in no way limit our ownership of copyright and all other intellectual property in this website and/or effect the general limitations on your use of the content provided.
You hereby agree not to modify, repost or use any content on this website in any other manner whatsoever for any other purpose.
Our name, logos and trademarks
You acknowledge and agree that any name, logo, trademark contained on this website is owned or licensed by us (or a parent company, affiliate or partner of ours) and may not be used by you without prior written approval. We will enforce our intellectual property rights to the full extent of the law. Any unauthorized use of all, part, or any aspect of our intellectual property may subject you to penalties or damages, including but not limited to those related to violation of trademarks, copyright, privacy rights or publicity rights.
For avoidance of doubt, Northern Brewer, www.northernbrewer.ca and the related graphics, logos, page headers, button icons, scripts and service names included or made available through the website are trademarks, registered trademarks, or trade dress of ABI (or its subsidiary or affiliate) in Canada and other countries. ABI’s trademarks and trade dress may not be used in connection with any product or service that is not ABI’s, in any manner that is deceptively similar, likely to cause confusion, or dilutes, defames, disparages or discredits ABI. You agree not to use the ABI logo or other proprietary graphic or trademark as part of a hyperlink without the prior written consent of ABI. All other trademarks and the related graphics, logos, scripts, service names, and trade dress not owned by ABI that appear in the website are the property of their respective owners, who may or may not be affiliated with, connected to or sponsored by ABI.
The internet is not a secure medium
We have the right to restrict your access to this website
You agree that you will not interfere or attempt to interfere with the operation of this website in any way through any means or device including but not limited to spamming, hacking, uploading viruses, etc.
You agree and confirm that you will not use this website to do anything that causes any harm or that is illegal or otherwise unlawful, including without limitation communicating or transmitting any hateful, harassing, pornographic, obscene, profane, defamatory, libelous or threatening material, or material which constitutes or may encourage conduct that would be considered a criminal offense, give rise to civil liability, promote the excessive, irresponsible or underage consumption of alcohol, or otherwise violate any law or regulation.
If this website contains Forums, you agree to use the Forums only to send and receive material or post content that shall not, in any manner or to any extent, do anything that is illegal or otherwise unlawful. We may monitor the Forums from time to time, and we reserve the right, in our sole discretion, to remove any posting.
You acknowledge and agree that all Forums are public. You acknowledge that chats, comments, postings, conferences, social media integrations and other communications by other users are not monitored, screened, sanctioned, approved or endorsed by us, and shall not be considered as such. WE AND ALL OTHER PARTIES INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS WEBSITE ASSUME NO RESPONSIBILITY OR LIABILITY ARISING FROM CLAIMS RELATED TO ILLEGAL OR UNLAWFUL ACTIVITIES BY OTHER USERS.
Ratings and reviews on Northern Brewer’s website
Account Holders may comment and rate specific products on our website. You understand and agree that any information that you post or content that you submit will not be private and will be available to all viewers of our website. The reviews that are posted will not be moderated. However, we reserve the right, in our sole discretion, to remove any posting. We do not have control over the subsequent use or disclosure of any reviews or information posted. Highly sensitive information, your own personal information or personal information about others should not be posted. By posting any reviews or content on our website reviews, you represent and warrant that:
- You are the sole author of your posting;
- All content that you post is accurate and is not misleading or deceptive and is based on your own personal experiences with the offer/product(s) you are reviewing;
- You are not being paid, directly or indirectly or otherwise compensated, for any reviews that you submit;
- If you are an employee or agent of either Northern Brewer or one of its affiliated companies, you must disclose that you are an employee or agent prior to posting any content; and
- You may not submit any content that is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased, offensive, threatening or harassing.
No warranty on contents, information and materials
Although the content in this website is based upon reasonably current information and we make reasonable efforts to ensure that it is correct, accuracy cannot be guaranteed.
For some information on this website, we rely on other entities to provide content without any direct or independent authentication, verification, assessment or validation by us. You are solely and exclusively responsible for evaluating all information for yourself. The information included in this website does not constitute, and shall not be considered, our advice, recommendation or endorsement.
THE INFORMATION AND CONTENT IN THIS WEBSITE IS PROVIDED ON AN "AS IS" BASIS ONLY, AND IS FOR CONSUMER PRIVATE AND NON-COMMERCIAL END USE ONLY. ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, AUTHENTICITY, VALIDITY OR NON-INFRINGEMENT, ARE COMPLETELY DENIED AND DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID BY A COURT OF COMPETENT JURISDICTION.
Exclusions and limitations of liability
You agree that we are not responsible for any incorrect or inaccurate information, whether caused by other users, or by the equipment or programming of this website, or by any technical or human error which may occur. You agree that we are not responsible for any potential impact of any of the abovenoted circumstances upon your participation in contests or promotions through the website.
We are not responsible for any problems or technical malfunction of any telephone network or lines, wireless connections, mobile or cloud services, computer online systems, servers or providers, computer equipment, software, or failure of email or other communication, or any combination of these or other factors.
If, for any reason, this website is not capable of running as planned, including by reason of infection by computer virus, bugs, tampering, unauthorized intervention, data breach, fraud, technical failures, or any other causes which corrupt or affect the administration, security, fairness, integrity or proper conduct of this website, we reserve our rights to cancel, terminate, modify or suspend the website indefinitely or take any other action we deem necessary to protect our interests.
Release and indemnity for claims
YOU AGREE TO RELEASE, INDEMNIFY AND HOLD HARMLESS US AND OUR RESPECTIVE PARENTS, SUBSIDIARIES, AFFILIATES, DIRECTORS, SPONSORS, OFFICERS, CONSULTANTS, AGENTS, PARTNERS AND EMPLOYEES AGAINST AND FROM ALL CLAIMS, DAMAGES, LIABILITIES, COSTS AND EXPENSES ASSERTED BY YOU AND/OR ANY THIRD PARTIES ALLEGING THAT THE WEBSITE INCLUDES OBSCENITY, LIBEL OR SLANDER, OR INFRINGES UPON ANY INTELLECTUAL PROPERTY OR PRIVACY RIGHTS AS A RESULT OF THE USE OR MISUSE OF THE WEBSITE BY YOU AND/OR ANY THIRD PARTY.
YOU FURTHER CONFIRM THAT YOU ARE STRICTLY PROHIBITED FROM KNOWINGLY DAMAGING OR INTERRUPTING THE SERVICES ON THE WEBSITE, PREVENTING OTHERS FROM USING IT, OR OBTAINING OR MODIFYING ANOTHER USER'S INFORMATION WITHOUT CONSENT.
SHOULD A CLAIM BE BROUGHT AGAINST US INVOLVING ALLEGATIONS OF ANY SUCH ACTIVITY ON YOUR PART, YOU AGREE TO FULLY INDEMNIFY US FOR ANY AND ALL COSTS, AWARDS, PENALTIES OR DAMAGES RESULTING FROM THE CLAIM.
Revision of these Terms
WE RESERVE THE RIGHT TO REVISE THESE TERMS CONCERNING YOUR PRESENT AND FUTURE USE OF THIS WEBSITE AT ANY TIME AND FOR ANY REASON WITHOUT FURTHER NOTICE OR OBLIGATION TO YOU. IT IS YOUR SOLE RESPONSIBILITY TO ENSURE YOU AGREE AND COMPLY WITH THE TERMS AS POSTED AT ALL TIMES. If you do not agree or do not intend to comply with the terms as posted, your sole remedy is to discontinue using this website immediately. The most current version of the Terms is posted on the website, and it supersedes all previous versions.
Applicable law, jurisdiction and dispute resolution
You acknowledge and agree that this website (including all transactions, contests, promotions or services offered or effected through it) and these Terms shall be construed and evaluated according to the laws of the Province of Ontario and the federal laws of Canada applicable therein. You hereby agree and confirm that your use of this website and all of the communications, transmissions and transactions associated with it shall be deemed to occur in the Province of Ontario.
You hereby irrevocably submit to the exclusive jurisdiction of the courts of the Province of Ontario as the proper and most convenient forum for any dispute arising from your use of this website or your Northern Brewer products.
You acknowledge that any proceeding arising from your use of this website or your Northern Brewer products must be commenced in the City of Toronto in the Province of Ontario regardless of where you may be located and regardless of the application of any conflicts of law principles. If you use this website from another jurisdiction, you are responsible for your compliance with any and all applicable local laws.
English shall be the language of this website and all transactions occurring in connection with it. You waive any right to use and rely upon any other language or translations. Il est de la volonté expresse des parties que le présent website et tous les affaires qui s'y rapportent soient rédigés en langue anglaise, exception faite des documents pour lesquels la loi exige l'usage exclusif du français.
Last Updated: November 2016 Copyright 2016. All rights reserved.